FAQs

FAQS

DeGrazia's Autobody

Have an auto repair or auto painting-related question? DeGrazia's Autobody has the answer. Check out these FAQs and give us a call today for more information!

  • Do I need to bring my car in for the estimate?

    Yes. Bringing your car to the shop will ensure that we give you the most accurate estimate.

  • Do I need an appointment for an estimate?

    Yes. This will ensure that our estimators are available to assess your vehicle.

  • How long does the repair process take?

    It depends on the repairs needed. Sometimes repair work can take a few days, and sometimes it can take longer. We never rush giving your car back because we prefer to make sure that it’s repaired correctly. 

  • Do you work with insurance?

    We do! We're happy to work with all insurance companies.

  • Do estimates cost money?

    No, they do not. Most estimates take 20 minutes to complete.

  • How long until I can get my car in for repairs?

    Most of the time, we can bring your vehicle in for repairs in 1-2 weeks from the date of your estimate. This, however, depends on order parts, if we're working with your insurance company, your schedule, and ours.

  • Do you work on Tesla models?

    No, we don't work on Tesla models. If you need to have your Tesla vehicle repaired, please contact your closest Tesla dealership.

  • Can I get my car towed in?

    Possibly! We have a very small lot, so tow-ins are not allowed without notifying our office. If you would like to have your vehicle towed to us, please call or text us.

  • Do you have a key drop?

    We don't. Please call or text our office to discuss key drops.

  • What do I need to bring for the estimate appointment?

    When coming in for an estimate, please bring your vehicle, any questions you have, and insurance information if you're working with your insurance company. This includes the claim number and adjuster contact information.

  • Insurance already sent me a check, what now?

    It's normal for insurance companies to send checks. You can either hold onto the check or deposit it. We'll collect the money from you when you drop off or pick up your car.

  • Is my car too old to repair?

    It can be difficult to find parts for older vehicles. It's also possible that the paint type that we use is different from what's on your car. We'll need to see the vehicle in person in order to determine if this is the case.

  • Do you work on commercial vehicles?

    Yes, we do! If the vehicle can fit into our shop doors and/or our paint booth, we'll work on it.

  • Do you have payment plans?

    We don't offer payment plans. All repairs need to be paid in full when you pick up your vehicle.

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